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AI and ML technologies are taking businesses by storm, and if you’re thinking about fully joining the action, voice biometrics authentication is ready to become your partner in crime. It’s willing to support you in simplifying routine tasks and diligently fine-tune your operational costs and timelines.
In fact, this workaholic will gladly do even more jobs at once, continually reinforcing your clients’ confidence in choosing your company over others.
Voiceprint authentication technology will ensure the safety of confidential data by verifying users’ identities within a mere 3-second timeframe.
Your clients won’t need to go through the hassle of writing down or memorizing any passwords. They won’t even have to take their hands off the wheel while driving to access their accounts.
Enabling your customers to freely handle verifying their identities by saying a few random words will greatly reduce the dependency on human helpdesk support and help you cut down costs on basic, routine tasks.
Once customers get a taste of comfort and convenience, their appetite for it grows insatiable. And we can ensure that voice authentication becomes the perfect solution to not only fulfilling this craving, but also guaranteeing top-tier security for clients’ valuable personal data.
And if that sounds like a bold claim to you, here are the features that make it much more convincing:
Whether the source of the voice comes from a phone call, video, or any other channel, our voice biometrics can always identify the speaker. It will be a shield against potential fraudsters who attempt to conceal their true identities.
There is no need to say a specific sentence or answer any security questions to be successfully recognized by voice biometrics, as the engine identifies speakers based on their natural speech. Even tiny utterances of 0.5 seconds can be enough.
You won’t need to make users feel like they’re being interrogated by asking specific questions to train the algorithm to recognize the individual in the future. All it takes is a brief real-time conversation with an IVR or contact center agent to create a voice enrollment.
Our voice biometrics solution operates on a lightweight, cloud-based system, so you won’t incur high infrastructure expenses or third-party costs during implementation.
Voice biometrics authentication solutions provide a robust defense against attempts to mimic voices by utilizing sophisticated algorithms inherent in biometric analysis. Our systems also include a blocklist feature that enhances security and accuracy.
Every voice biometrics authentication solution that we provide can adapt to many languages, dialects, and accents, matching the distinct speech patterns of your customer groups. Our voice biometrics authentication system tackles obstacles like background noise or channel quality.
Voice authentication is a versatile tool, crossing industry boundaries with ease, much like Oxagile’s extensive expertise. That’s why we can guarantee that we won’t merely make biometric authentication a part of your existing processes — we’ll amplify its influence to the fullest and augment its value within:
Voice authentication technology allows users to curate their unique experiences within OTT streaming services and devices. It can differentiate between individuals within a household and adapt its actions accordingly to craft a personalized content experience aligned with the preferences of certain users.
Once in place, voice authentication technology helps businesses verify customer identities and restrict access to personal information, enhancing security and preventing data breaches, fraud and identity theft. This method accelerates online checkout, streamlining the payment process, improving the customer experience, and reducing cart abandonment rates, ultimately boosting eCommerce revenue.
Voice authentication technologies reduce bank administrative costs, replacing manual methods and physical token distribution for secure identification.
And of course, they provide strong security against fraud by analyzing unique voice characteristics, that are incredibly difficult to replicate. This technology also efficiently detects fraud attempts and alerts institutions of potential security breaches.
In remote learning environments, voice authentication can be used for remote proctoring to prevent cheating during online exams or assessments. It can also identify individual students interacting with virtual tutors, allowing for tailored learning experiences that adapt to each student’s needs and progress. Moreover, voice authentication can streamline attendance tracking in virtual classrooms, automating student verification and assisting teachers in efficiently managing their online classes.
Voice authentication solutions are great to streamline the verification of remote employees, especially during online conferences, enhancing safety by confirming participants’ identities. Furthermore, this technology can act as a protective measure against internal fraud, effectively mitigating risks within the organization.
Within the first stage used to create a voice biometric image of a person, the system meticulously scrutinizes a voice snippet, formulating a unique mathematical blueprint of the individual’s voice.
Following that, every time a user connects to the system again, it quickly generates a small voiceprint, which is then meticulously compared with a database of stored voiceprints to pinpoint a match for a successful speaker verification or identification. And while voiceprint extraction may take about 20 seconds, voiceprint comparison is lightning-fast — the algorithm can perform millions of comparisons in just a second.
It’s always the ideal time to gift your customers with delightful, time-saving experiences, especially when speech processing systems, guaranteeing just that, can be designed, integrated, and swiftly deployed without incurring substantial costs. Let us show you how.